Voted The UK's Best Pillow For Neck Pain •

300,000+ Happy Customers

Voted The UK's Best Pillow For Neck Pain

300,000+ Happy Customers

Returns are easy

Returns are easy

If you aren’t 100% happy with your pillow, we are proud to offer a hassle-free refund.

Our Money Back Guarantee gives you flexibility to sleep test the Groove Pillow for 100 nights. If you decide it's not for you, we will happily offer you a refund or exchange.

support@groovepillows.co.uk

Eligibility

  • The product must be accompanied by its original packaging
  • We require proof of purchase.

That’s it!

Our Customer Service team is on hand to ensure a seamless returns process - if you need assistance, you can contact us by email.

What happens next?

Once your return is received and checked, we will confirm receipt and also confirm the outcome of your refund request. Assuming the simple terms of the 100 Night Money Back Guarantee are met, we will issue a refund to your original payment method within 2-3 working days.

We are happy to replace items if they are defective or damaged. If you wish to exchange it for the same item, send us an email at support@groovepillows.co.uk and we will be happy to assist.